Legislation and regulations

General and Specialized Mental Health Care

Move for Motion works within the general mental health care [basis GGZ]. In general mental health care you can get treatment of a complaint or disorder that is not excessively complex in nature and does not pose any risk.

A complex mental health problem is one which is difficult to treat due either to other health problems, such as personality disorders, severe physical complaints or to psychosocial problems. A risk would be a situation that involves violence, neglect, self-harm or threatening suicide. If your reasons for seeking treatment are complex or pose a risk, you should seek treatment in specialized mental health care [gespecialiseerde GGZ].

In case of crisis you are advised to contact your general practitioner, the emergency post of Spaarne Gasthuis or the crisis centre of GGZ InGeest.

Waitinglist

Move for Motion currently has a waiting list of two weeks for intake and treatment, regardless of your complaint.
(Last update 1st of September 2019)

When you find a waitinglist to be too long, you can always contact your practitioner or your insurer for mediation. Your insurer can help you to arrange an intake within four weeks of the first contact with the pratitioner and can help you to make sure that treatment starts within ten weeks after the intake. This is the maximum amount of time that you should have to wait for treatment, that practitioners and insurers agreed upon.

Quality Statute

As of 1 January 2017, healthcare institutions are required to prepare a quality statute and make it available to clients. Should you wish to receive a copy of the Move for Motion Quality Statute, please request such from your practitioner. 

BIG-register

Ms. A.J.D. Spoelstra, Msc is registered as a Health Care Psychologist in the BIG-register  (BIG nr. 59912423325). For more information, see the website of the BIG-register [in Dutch].

General Data Protection Regulation Act (GDPR)

Ms. A.J.D. Spoelstra, Msc/Move for Motion, psychotherapy practice (hereafter: Move for Motion) with its registered office in Bloemendaal and registered with the Dutch Chamber of Commerce under no. 63540258, values the privacy of your personal data. This privacy statement explains how Move for Motion processes the personal data of identified or identifiable natural persons, as described in the Dutch General Data Protection Regulation Act (GDPR).

Application
This privacy statement applies to the following categories of natural persons whose data is processed by Move for Motion:
• (potential) patients (including supervisees and persons in training therapy);
• visitors to the website www.moveformotion.nl;
• (potential) participants in meetings organised by Move for Motion;
• (potential) job applicants, any temporary staff or self-employed workers without employees working for Move for Motion;
• any other persons who contact Move for Motion about psychotherapy, or whose personal data is processed by Move for Motion, with the exception of its employees.

Processing personal data
Move for Motion processes the following personal data:
• data provided directly by the involved party (during a session or meeting), either by telephone or electronically (by e-mail or forms on the website), such as contact details or other personal data;
• data obtained from other healthcare providers or referees with the consent of the involved party;
• data generated while visiting the Move for Motion website.

Reason for processing
Move for Motion uses personal data for the following purposes:
• establishing a medical treatment contract and invoicing the completed work;
• remaining in touch, e.g., invitations for appointments and information requested by the involved party;
• improving the website www.moveformotion.nl or updating user statistics. User statistics for the website include information on the number of visitors, the duration of the visit, which parts of the website are viewed, and click behaviour. The generic reports based on this data cannot be traced back to individual users.

Legal basis
Move for Motion processes data on the basis of one of the following legal grounds:
• with the express consent of the involved party. The party is entitled to withdraw consent at any time, without compromising the lawfulness of data processed prior to the withdrawal of consent;
• establishing (a potential) medical treatment contract, including the invoicing of third parties, such as healthcare insurance companies and so on;
• to fulfil a legal requirement, such as, e.g. an obligation to maintain a medical dossier or to register a client’s BSN (citizen’s service number);
• for a legitimate interest, such as using contact details for the purpose of setting up a meeting.

Processors
Move for Motion is permitted to make use of service providers (processors) to process personal data provided this occurs with strict adherence to the instructions of Move for Motion. A processors contract shall be signed by Move for Motion and any processors retained for the purpose of data processing. Any such contract shall comply with the requirements described in the GDPR.

Sharing personal data with third parties
Move for Motion shares personal data with third parties as required by the treatment (for example, for a referral) or in order to comply with legal requirements. Move for Motion does not share personal data with third parties for any commercial purpose, except when events are organised in collaboration with another organisation. In such cases, only the personal data needed for contacting the involved party will be shared. 

Your practitioner has a duty of confidentiality as defined in the Dutch Medical Treatment Contracts Act (WGBO) and is obliged to comply with the Code of Conduct for Psychologists, available on the website of the Netherlands Association of Psychologists & Psychotherapists in Independent Practice (LVVP).

Transfer of data outside the EEA
In principle, Move for Motion does not exchange personal data with parties in countries outside the European Economic Area (EEA). In exceptional cases where this is necessary, Move for Motion must ensure that data is only transferred to recipient countries which have either been designated by the European Commission as providing an adequate level of data protection or have in place appropriate safeguards as defined by the GDPR.  

Data retention
Move for Motion only retains data for as long as necessary. In principle, Move for Motion applies the following data retention periods:
• medical records: at least 15 years after the end of the treatment contract;
• accounting and administrative records: 7 years after recording the information;
• records of staff and self-employed workers without employees (other than financial or administrative): 5 years after leaving employment or discontinuing the service agreement;
• job applicant records: 6 months after the end of the application process;
• website visitor data: 5 years after the last visit to the website, unless a visitor makes their objection known before the expiration of that period, in which case the data will be destroyed.

Changes to the privacy statement
Move for Motion retains the right to change this privacy statement at any time. Please see www.moveformotion.nl for the latest version of the privacy statement. Refer regularly to the privacy statement so that you are aware of any changes. 

Rights, questions and complaints
You have the right to request that Move for Motion allow you to view your personal data, and to request that action be taken by Move for Motion to rectify it, to remove it, to transfer it, to restrict the processing of data or to object to the processing thereof, as the case may be. To do so, please send an e-mail to your practitioner at info@moveformotion.nl. You do not have any rights to information that was received in confidentiality from others who – with your permission – are involved in your treatment. Nor do you have the right to inspect the therapist’s notes.

If you have questions or complaints about the way in which Move for Motion processes personal data or otherwise, please contact your practitioner by email at info@moveformotion.nl. We endeavour to resolve all complaints satisfactorily. If you are not satisfied, you may refer your complaint to the Dutch Data Protection Authority (Dutch DPA). 

If you have a complaint about your treatment or your practitioner, always discuss it with the practitioner first. If this does not resolve your dispute, you can contact the LVVP and they can put you in touch with one of their complaints officers. In the event that the complaints mediation process proves unsatisfactory, you may then refer your complaint to an independent complaints authority, the Dutch Foundation for Consumer Complaints Board, which can offer a wider variety of dispute settlement options, including referral to the Central Disciplinary Committee for the Healthcare Sector or civil court. 

Client information

The Netherlands Association of Psychologists & Psychotherapists in Independent Practice [Landelijke Vereniging van Vrijgevestigde Psychologen & Psychotherapeuten, or LVVP] publishes an information booklet for clients of psychologists and psychotherapists in independent practice. If you’d like more information about the topics above, please see this booklet. Request a copy from your practitioner or download one from the LVVP website.